At Heliuswax.com (“Helius”), your privacy and the protection of it is important to us. To better ensure the delivery of high quality products to our customers, we use information from our contact with you as well as other customers, including third parties. To enable us to maintain your privacy, we have procedures in place to ensure the handling of your personal information in a responsible manner. Our Privacy Statement is always found on our homepage of our website and is updated as necessary to reflect our latest technologies and uses of this information. In this statement we advise you of what type of information we collect, the purposes for this collection of information, how we handle it, those with whom we share this information, and the choices you have with regard to how we use your information.
Changes to the Privacy Statement are always posted to the website under “Privacy Statement” so that our customers understand how their information is collected, used, and shared. Any information collected will be in accordance with this Privacy Statement in effect at the time the information is collected and subject to that policy.
NOTE TO CHILDREN UNDER 13: In accordance with the Children’s Online Privacy Protection Act of 1998, Helius will never knowingly request personally identifiable information from anyone under the age of 13. If you are under 13 years of age, you are not eligible to use the services of this site nor are you eligible to purchase products on this site. If Helius determines that a customer is under the age of 13, we will remove all personally identifiable information from our files about him or her.
WHAT INFORMATION IS COLLECTED AND HOW IS IT USED
Helius collects information from you when you register on the site, place an order, respond to a survey or communication such as email or participate in any of the site features.
When you order, we need to know your name, email address, mailing address and telephone number, credit card billing address and telephone number, credit card number, and credit card expiration date and CVC code for verification. This information is necessary to process and fill your order and to notify you of the status of your order. All credit card information is handled by our secure credit card processor and is not stored by Heliuswax.com. You may visit our site anonymously.
To fulfill gift purchases, we also collect information about gift recipients. Information about gift recipients is not used for marketing purposes.
Signing up for email notifications or newsletters only require an email address to which we send the requested information. Participation in our email service is voluntary and you may unsubscribe from this list at any time by sending a message to the unsubscribe address contained in each newsletter.
The information we collect when you purchase products, register as a customer, respond to a marketing communication or survey, surf our website, or use site features enables us to personalize your site visit and allow us to deliver content and product offerings from us as determined by your area of interest. Additionally, all of this information allows us to better serve you in response to your requests, facilitate processing of your transactions, and enable Helius to deliver the highest standard of customer service. Helius uses return email addresses to answer email received. Such email addresses are not used for any marketing purposes nor are they shared with outside parties.
We analyze information received from our customers to improve the design of our website and your buying experience. Our goal is to enable you to facilitate the purchase of the products from us.
Helius uses web analytics and cookies to help the website analyze how users visit the site and use it. We use this information for the purpose of evaluating your use of our website and the type of activity in order to provide a high standard of service and determine our website activity and Internet usage. By using this website you are consenting to the processing of data about you. We never use or share any personally identifiable information provided to us online without providing you an opportunity to opt out or prohibit such use.
Helius does not sell, trade, or otherwise transfer your personal information to outside parties. Helius may provide non-personally identifiable aggregate statistics about our customers, sales, website information and patterns to third parties, but this information has no personal identification to any of our customers. Helius reserves the right to release personally identifiable information about our customers only if we believe, in good faith, that such release is reasonably or legally necessary to comply with the law, or to enforce or apply the terms of any of our user agreements for processing transactions, or protecting the rights, property, or safety of Heliuswax.com and its users or others.
Helius may include third-party links on our site to other sites which are not under our control each of these websites have their own policies regarding privacy and we therefore have no responsibility or liability for the content and activities of these linked websites. We provide these links solely for the convenience and information of our visitors.
By using the Heliuswax.com website, you consent to the collection and use of this information by Helius in the manner described in this privacy statement. If there is any change to our privacy statement, we will post those changes on this page.